State Farm® Insurance Agent Mark Copeland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leigh Ann DeLeon
March 20, 2026
5
out of
5
rating by Leigh Ann DeLeon
"Love State Farm! Alex Mendez is fairly new to the company and he has gone above and beyond for me and my family. I had questions that he answered transparently . He even made sure that we got every discount available for our policy. Highly recommend! 🩷 Literally like a good neighbor! 🫶🏼"
We responded:
"We’re so glad to be of service, Leigh Ann! We know the State Farm agent office that you choose is very important and we’re so glad to have earned your business, and your trust. If you have any other questions or concerns, please don’t hesitate to contact us. We’re always here to help. "
Jacob Quintanilla
February 27, 2026
5
out of
5
rating by Jacob Quintanilla
"Chelsy Claunch was so helpful.🙂"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Copeland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Samantha Munoz
February 11, 2026
5
out of
5
rating by Samantha Munoz
"Chelsea was such a great help! She made the process so easy was quick and very knowledgeable answered all my questions"
We responded:
"We are grateful for your 5-star review, Samantha! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Copeland’s Team here in Kingsville . "
Brenda Reyes
February 10, 2026
5
out of
5
rating by Brenda Reyes
"Chelsy was amazing! I needed to start a policy before my current policy ended and I was shopping last minute. Chelsea made it happen by 5pm that Friday. I really appreciate her helping me."
We responded:
"Brenda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
D Saenz
February 6, 2026
5
out of
5
rating by D Saenz
"Thank you Chelsy for finding me a good life insurance policy"
We responded:
"Thank you for the 5-star review, D! Here on State Farm Agent Mark Copeland’s Team, we are proud to serve our community and appreciate your recognition. "
Joe Henry
January 1, 2026
5
out of
5
rating by Joe Henry
"Great service here, Chelsea claunch helped me get my insurance quick and thoroughly went over all insurance options available. During our appointment I had been informed about the life insurance and bundling available and am now considering it. Same coverage as what I had with progressive for nearly half the price. Recommend people to try state farm if getting insurance"
We responded:
"Wow, thank you for the 5-star review, Joe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Porfirio Mendez
December 31, 2025
5
out of
5
rating by Porfirio Mendez
"Everything was fantastic! Quick, precise, very knowledgeable! Was a pleasure to do business with and would with highest recommendations recommend Chelsy and their associates as agents for your insurance needs at Mark Copeland- State Farm Insurance!"
We responded:
"Porfirio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Copeland’s Team—we are always here to help!"
John Elliott
December 15, 2025
5
out of
5
rating by John Elliott
"I am very pleased with Mark Copeland State Farm. Chelsy Claunch with Mark Copeland State Farm has been absolutely amazing. I’ve never dealt with angent like Chelsy Claunch before. This girl was on top of things around the clock . she kept me informed 24/7 with phones calls and emails and text messages . I really felt like she cared about me as a client. And thats a first for me . Im Happy to have Chelsy in my Corner."
We responded:
"Thanks so much for the outstanding review, Mr. Elliott. Chelsy is certainly a huge asset to me, our agency, and our community. We look forward to serving you and your insurance needs for years to come! Please don’t hesitate to reach out anytime if we can be of assistance. ~Mark~"
J Jj
December 2, 2025
3
out of
5
rating by J Jj
"The"
We responded:
"Thanks so much for the honest review, J. If there is anything we can do here on State Farm Agent Mark Copeland’s Team to improve your impression, we would appreciate your insights. We are grateful you took the time to leave a review, J. If there is something we can work on to earn a higher rating, please reach out to us here on State Farm Agent Mark Copeland’s Team."
Robbie Torres
November 21, 2025
5
out of
5
rating by Robbie Torres
"Liseth was so helpful and readily accessible to help me get everything situated on my policy!"
We responded:
"Robbie, thanks so much for the great review! We’re very fortunate to have Liseth on our team! Please let us know if we can help you with anything at all. Happy Thanksgiving! ~ Mark ~"
John Boiser
November 5, 2025
5
out of
5
rating by John Boiser
"Cheles was great and very helpful, explained everything. She keep me informed through the whole process."
We responded:
"Hey John, thanks for the terrific review! I’m glad you allowed us to earn back your insurance business. Chelsy has proven to be a great asset to our clients and this agency! Please don’t hesitate to call if we can help you with anything in the future! ~Mark~"
Gosiah De Luna
October 28, 2025
5
out of
5
rating by Gosiah De Luna
"Had to re-quote my insurance after loosing coverage for a couple of months, Chelsy helped me immensely to get back to what i had before. One of the many reasons Ive been with state-farm for so long and will continue to be for the future"
We responded:
"Gosiah, thanks so much for the great review! Glad we could get you back on path when life happens. We really appreciate your loyalty. "
Carye Dallas
October 23, 2025
5
out of
5
rating by Carye Dallas
"Chelsy was very attentive to my needs and kept excellent communication with me. She checked in with me regularly. I believe this office and Chelsy would be a great fit for any family or individual. Thank you, Chelsy."
We responded:
"Hi Carye! Thank you for the terrific review. Chelsy is definitely a great asset. She truly believes that building a strong relationship matters. Please feel free to let us know how we can help with your insurance needs in the future! ~Mark~"
Ralph Vela
October 18, 2025
5
out of
5
rating by Ralph Vela
"Chelsy was a big help made it simple to have everything done"
We responded:
"Hey Ralph, thanks so much for the terrific review. Chelsy and I are glad to have you part of our State farm family! We’re always available if you need help with any of your insurance needs! "
Marlena Romero
October 7, 2025
5
out of
5
rating by Marlena Romero
"Liseth assisted me today on adding another vehicle to my policy, she’s by far the best and made the process quick and easy. Thank you for going and above and beyond for me,I highly recommend her!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sonisai Long
September 26, 2025
5
out of
5
rating by Sonisai Long
"Liseth Justiniano Helped me with all of my questions. She was incredibly thorough and helpful on the phone, kind and diligent! She even continued answering questions I had through text about my insurance policy. Thank your work is appreciated dearly, especially on a customer level."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patrick Thomas
September 25, 2025
5
out of
5
rating by Patrick Thomas
"Great staff! Chelsy and the rest of the office staff were amazing. They were prompt and took care of me. Friendly and saved me money. Give them a call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Lou Rodriguez
September 25, 2025
5
out of
5
rating by Mary Lou Rodriguez
"Very friendly, efficient, very helpful and answered all my questions. Enjoyed promptness and her manner of responding"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Corina Castillo
August 29, 2025
5
out of
5
rating by Corina Castillo
"Chelsy did a great job with my auto insurance. She helped me understand my coverages and the price fits my budget perfectly. I look forward doing more business with Chelsy at Statefarm."
We responded:
"Hello Corina! Thanks so much for the terrific review! Weston look forward to working with you in the future. Have a great weekend!"
isabel perez
August 20, 2025
5
out of
5
rating by isabel perez
"Chelsy is amazing and helped me with my auto quote! She’s very sweet, patient, personable, and was extremely helpful! Thank you again Chelsy for all of your help!"
We responded:
"Hi Isabel! Thanks so much for the glowing review. I agree with you that Chelsy is amazing! Please let all of your friends know and let us know if we can help you with any other insurance needs. Mark"
Sadia Kamal
August 12, 2025
5
out of
5
rating by Sadia Kamal
"I recently got my auto insurance from Mark Copeland-Insurance Agent. I had such a fantastic experience with Chelsy Claunch! She was incredibly kind and patient, walking me through all my options. Not only did she find me a reasonable rate, but she made the entire process feel effortless. She is a really sweet person. I'm so glad I found her! Best wishes to Chelsy."
We responded:
"Sadia, thanks for the terrific review! Chelsy is one of our newer account specialists and has quickly become very adept at what she does. We’re certainly glad to have her on our team. Let us know if there’s anything else we can ever do to help with your insurance needs. We look forward to serving you for years to come! "
Joni Flores
July 11, 2025
5
out of
5
rating by Joni Flores
"Liseth Justiniano did a great job getting me the renters insurance that I needed. She jumped through hoops to get me the documentation I needed as quickly as possible!"
We responded:
"Thank you Joni for the wonderful review! Liseth is an awesome person and a true asset to our agency and the people we serve! Let us know if we can do anything else to help you in the future!! "
Roy South
June 13, 2025
3
out of
5
rating by Roy South
"Friendly staff very helpful but can’t ever get on the phone. I don’t want to get an appointment and drive into town just to ask a question."
We responded:
"Hey Roy I’m very sorry that we failed to meet expectations. I assure you that your issue has been addressed. Always know that we CAN get you the answers you need in the manner of communication that you want. All of our licensed team members look forward to serving you. Mark"
C B
May 13, 2025
5
out of
5
rating by C B
"Mark and his team are phenomenal. Ensuring we understood every detail of the quote they provided. It gave us the confidence that we would be able to address all of our issues or concerns. Mark and his team gave us peace of mind knowing we have the correct coverages. May God continue to bless you and your family Mark. Thanks you again your patience and taking time to explain our policy."
We responded:
"Thanks for allowing us to assist you with your insurance needs. We look forward to serving you in the future! Don’t hesitate to reach out if you need assistance in any way."
Asgar Ali Mirza
May 5, 2025
5
out of
5
rating by Asgar Ali Mirza
"Really good service on call and by text. Jaime always helps me with my insurance on my vehicles. Highly recommended..!"
We responded:
"Thanks so much for the terrific review! Jamie is a rockstar! We’re certainly glad she’s on our team! Please don’t hesitate to contact us if ever need anything! "